FAQ

We strongly recommend bringing a backpack or duffel bag, as suitcases can be cumbersome and difficult to store in buses, under seats, etc.. Keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well depending on the location and terrain of your visit.

Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for an air quote when making your booking.

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these will be provided for each individual trip summary. The checklist is tour specific and based upon the experience of our ground staff.

Requirements for travel visas vary widely depending on your nationality and your destination. Although we are unable to arrange visas on your behalf we can provide links to websites that will help you determine if visas are required. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.

It’s important that you receive the most accurate and up-to-date travel health information for the region you will be visiting. The only one qualified to provide you with this advice is your family physician or a specialist from a Travel Health clinic. Our “Resources” page does provide links to a number of websites that contain excellent background information related to travel health issues. Nevertheless these websites are no substitute for a personal consultation with a qualified medical professional.

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes.

Yes, in most cases we can arrange additional accommodation at our starting or ending hotels. Please contact Tourio Getaways  for price information. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure unless otherwise.

To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours (although 18-to-Thirty somethings tours are restricted exclusively to 18-to-39-year-olds). Our Family Adventures are open to families with children aged between 6 and 17 years of age. Our standard (non-family) adventures are open to children aged 12 years or older when accompanied by a parent (max. two children per adult). The two-children-per-adult restriction does not apply to our Family adventures.

No. Most of our trips do  have a single occupancy option. This means that the accommodation is on a single or double  shared basis.

Starting and ending hotels are listed on your travel confirmation voucher and in the trip details document. We use a variety of hotels and so a complete list of hotels won’t be provided. If your family requires contact information, or in case of emergency, please have them phone +255 713 282 822. If our office is closed please refer to the emergency phone number that is found on the trip details document, this number can be reached 24 hours a day, 7 days a week.

Most of our adventures do not include airport transfers and so we recommend you arrange a taxi on arrival (this is the most economical and efficient way of getting you to your hotel). If you would prefer a pre-arranged transfer these are usually available at an additional cost – please contact us for more information. Some of our adventures include an arrival transfer — departure transfers can be locally arranged at additional cost from the finishing point hotel.

Trip specific information on transportation can be found on the trip summary page however in most cases we use private transportation.

Our unique style of off the beaten track, face-to-face travel is the only way to really experience a destination, but it also serves to keep the costs down. We spend your money providing an authentic experience, with lavish hotels and expensive western-style meals – depending on your package ofcourse. We pass these savings on to you with our low prices. Another thing you’ll notice are the inclusions. While we don’t include everything, we do throw in the major highlights of a destination, the things that everyone goes to see. On every trip page we show you the ‘Included Highlights’ of your trip, things that many other companies charge locally for. We leave many other activities as options, to provide you the freedom and flexibility to choose what you want to do on a daily basis.

Tips are not included in the tour price and tipping is entirely at your discretion. 

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